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Baldrige Excellence Framework

Baldrige is a nonprescriptive framework that empowers your organization to reach its goals, improve results, and become more competitive. It incorporates proven practices on current leadership and management issues into a set of questions that help you manage all the components of your organization as a unified whole. 

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The Core Values and Concepts are the foundation of the Baldrige framework: 

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  • Systems perspective

  • Visionary leadership

  • Student-centered excellence

  • Valuing people

  • Agility and resilience

  • Organizational learning

  • Focus on success and innovation

  • Management by fact

  • Societal contributions

  • Ethics and transparency

  • Delivering value and results

 

The Baldrige Education Criteria are organized into seven categories representing key areas of your organization: (1) Leadership; (2) Strategy; (3) Customers; (4) Measurement, Analysis, and Knowledge Management; (5) Workforce; (6) Operations; and (7) Results. The critical issues facing today’s education organizations are woven throughout these categories. Here are some examples of those critical issues:

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  • Diversity, equity, and inclusion

  • Resilience and safety

  • Digitization and technology

  • Innovation 

  • Cybersecurity

  • Societal responsibility and global sustainability

  • Hiring and retaining a high-performing workforce

  • Capitalizing on your organizational ecosystem

  • Managing risk

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